Terms and Conditions

Cancellation

1. You are allowed to cancel your booking without penalty within 48 hours of receiving your booking confirmation.

2. If cancellation occurs 30 days or more before your scheduled check-in date, a 50% refund of the booking cost will be issued. However, please note that bookings are non-refundable if canceled less than 30 days prior to the check-in date.

3. Regardless of the timing, a 3.50% credit card processing fee is non-refundable.

4. For bookings made within a week or less prior to the check-in date, we regret to inform you that no refunds are available (the 48-hour cancellation grace period does not apply to these bookings).

5. Please be aware that disruptions to travel plans due to COVID-19 are not covered under our Extenuating Circumstances policy.

6. If your booking was made through a third-party platform, we recommend you review their respective cancellation policies as they may differ from ours.